FAQs

Clients are welcome to visit our office/studio (303, B Wing, Leo Building, 24th Road Khar (W), Mumbai) to view the collection on prior appointment only. Appointments can be made on 9820325074 (via WhatsApp as well)

To preserve your Raya jewellery, we recommend storing it in the case provided and avoiding contact with harsh substances. Please wear the jewellery after using perfume and/or hairspray.

Our jewellery is handcrafted with the uttermost care. In case of any wear and tear we are happy to repair the piece.

All Raya pieces are handcrafted in India by our team of skilled artisans using high quality brass and semi-precious stones. Each piece is plated in 22K Gold, making it a piece to treasure.

We are happy to accept returns within the stipulated 15 day period. However we are not responsible for lost packages so kindly ensure that you use a reliable courier and the pieces are packed in the original packaging. Please address returns to:

Raya Jewels,
303, B Wing, Leo Building,
24th Road Khar (W),
Mumbai 400052.

All major credit and debit cards (Visa, Mastercard, American Express) as well as COD within India.

Any questions?